Order Coordinator

Job Title: Order Coordinator

Company Overview

"You don’t build a business. You build people, and people build the business.” At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. Flex Technology Group is a national company that has been featured as a Top 50 company to sell for by Selling Power Magazine and has been featured on the Inc. 5000 fastest-growing company list for 12 years in a row.

Job Description

An Order Coordinator will process and manage the sales order for all orders as submitted by the various sales teams that are supported. The position requires the ability to think critically and communicate well with customers and the sales organization. This role involves coordinating out-of-territory installations and working with 3rd party dealers and FTG Companies. The pay range for this role is from $20.22-$28.31 an hour.

Essential Functions and Responsibilities

• Facilitate and complete rep requests as related to new orders.
• Effectively communicate and work with peers, other departments, and management to set internal expectations.
• Setting up sales orders for all customer equipment orders.
• Managing orders through the complete order process - from order to cash.
• Fulfillment & invoicing of cash sales orders.
• Monitor and manage in E-Automate OC warehouse for inventory accuracy.
• Manage HDD shredding and removals.
• Demonstrate the ability to anticipate problems and create solutions.
• Other Tasks as needed

Qualifications and Experience

• Must Work East Coast Hours – 8 am to 5 pm

Qualifications:

• College graduate or a minimum of one year of working with equipment orders and pricing or related experience is required.
• Beginner up to intermediate level experience in Microsoft Word, Excel & Outlook
• Strong customer service skills and experience
• Good working understanding of basic mathematical calculations

Desired Skills:

• Strong attention to detail and ability to understand process dependencies and relationships.
• Strong time management and organizational skills
• Strong problem-solving and decision-making abilities.
• Strong written and oral communication skills
• Exceptional interpersonal skills

Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to various characteristics protected by federal, state or local laws.