Call Center Sales Representative - Fully Remote

Position Overview

Fast track your Career while working from the comfort and convenience of your home. TSD Global is accepting applications for Work From Home Call Center Representatives. The work is exciting – and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home. In addition, a monthly stipend is provided for internet services and other utilities.Compensation:From $10.00 per hour.

Key Responsibilities

• Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company.
• Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems.
• Deliver sales results (contacts, leads/conversions/sales) that meet client performance objectives.
• Deliver productivity results (contacts per hour, sales per hour, accuracy) that meet client performance objectives.
• Adhere to standard contact procedures while building relationships, supporting client products and services, and overcoming prospect objections.
• Follow operational processes, PCI compliance, client standards, and program standards.

Required Qualifications

• Must be a resident of Texas, Indiana, Tennessee, Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, West Virginia, or Iowa with tangible address verification.
• Private and secure workspace at home free from background noise or distractions.
• Professional vocabulary with excellent oral and written communication skills.
• Assertive, quick thinking with excellent schedule adherence and attendance.
• Prior work-from-home call center experience is a plus.
• Good computer skills and must complete a self-administered tech validation tool through thinscale.
• Must provide your own Computer or Laptop.
• Internet connection – Direct wired connection: Minimum of 25 Mbps download and 10 Mbps upload (DSL, Fiber Optic, or Cable).
• Windows 10 Desktop or laptop current on all security updates.
• High-quality noise-canceling wired USB headset.
• Dual screen set-up – a separate 19” monitor with a minimum resolution of 1280×1024.
• Webcam, free space of 5 GB, and processor speed of Dual Core @3 GHz (or Quad Core @2GHz or better).
• RAM Required – 8 GB and full versions of Windows Defender or Essentials for Anti-Virus.

Preferred Qualifications

• Experience in Sales, Call Center operations, Upselling, Retail Sales, or Customer Service is highly preferred.

Benefits & Perks

• Competitive hourly wageswith up to an additional $240 bi-weekly in commission potential.
• Two base hourly pay raises during the first year of employment.
• 100% Paid Virtual Training.
• Advancement opportunities in virtual leadership, training, quality, and workforce management roles.
• 401(k) Plan.
• Medical, Dental, and Vision Insurance after only 90 days for Full Time employees.
• Free Satellite Radio service perks.
• $22 monthly internet stipend for those who qualify.
• Disability insurance.
• Employee discount.
• Paid time off and Paid training.
• Work from home.