Senior Account Executive
Waste Management9 months ago
Roscoe, IL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. The position develops and implements sound selling strategies to ensure revenue growth and profitability while managing existing business relationships through effective retention and negotiation efforts. SAEs are tasked with handling customer cancellation requests, educating customers on contract details, securing new contracts through face-to-face interactions, and maintaining high levels of customer satisfaction.
Key Responsibilities
- Maintain and grow billable value in assigned accounts by selling permanent new waste streams, new services, and new products to current and prospective customers.
- Initiate business-to-business sales relationships and manage prospects through robust development plans while maintaining a strong sales pipeline.
- Prospect and close sales opportunities by developing and executing effective selling strategies.
- Prevent customer account losses and diffuse cancellation requests by upholding high SSDO relationship standards and proactive account retention efforts.
- Increase revenue and profitability through strategic retention calls and improved customer service practices.
- Establish and maintain a high level of customer satisfaction while proposing solutions compliant with local, state, and federal regulations.
- Collaborate with Area Sales Managers to resolve unique customer issues and refer internal business opportunities as appropriate.
- Acquire in-depth industry and company knowledge to prepare complex proposals and provide recommendations on equipment optimization and leasing options.
- Maintain current knowledge of internal sales strategies, operational capabilities, and external market trends.
- Work closely with Plant Managers and Brokerage Account Managers to assist in upgrading materials and achieving plant profitability goals.
Required Qualifications
- Education: Bachelor's Degree (accredited) or, alternatively, a High School Diploma/GED with 4 years of relevant work experience.
- Experience Required: 4 years of direct business-to-business sales experience, including cold calling and phone-based prospecting that successfully secured customer appointments.
Benefits & Perks
- Salary: $67,000-$72,000 per year, commission eligible.
- Benefits: Competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short-Term Disability; Stock Purchase Plan; Company match on 401K; Paid Vacation, Holidays, and Personal Days.
Required Skills
Business-to-Business Sales
Sales Pipeline Management
Negotiation
Prospecting
Solution Selling
Closing Sales
Relationship Management
Customer Retention
Strategic Planning