Entry Computer Helpdesk Assistant
Entry Level Technology Jobs9 months ago
Mattoon, IL, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
About TP
Our client is a well-known healthcare company with offices in Mattoon, looking to fill a Entry Level Computer Support Assistant position. A Computer Support Assistant will be supporting the Help Desk Support Specialists, who are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
Your Responsibilities
They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Help desk support works with the IT team, and will often interact with system and computer users across the company. The help desk team will train users on basic system and computer functions.
Required Skills
Team Collaboration
Problem Solving
Customer Service
Technical Support
IT Troubleshooting
Communication