Entry Computer Helpdesk Assistant

Entry Level Technology Jobs9 months ago
Mattoon, IL, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

About TP

Our client is a well-known healthcare company with offices in Mattoon, looking to fill a Entry Level Computer Support Assistant position. A Computer Support Assistant will be supporting the Help Desk Support Specialists, who are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.

Your Responsibilities

They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Help desk support works with the IT team, and will often interact with system and computer users across the company. The help desk team will train users on basic system and computer functions.

Required Skills

Team Collaboration
Problem Solving
Customer Service
Technical Support
IT Troubleshooting
Communication