Customer Service Agent

VirtualVocationsabout 1 month ago
Tacoma, WA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Customer Service Phone Agent - No Late Nights or Weekends! - Hybrid Role

Key Responsibilities:

  • Respond to phone calls, emails, and additional guest inquiries
  • Conduct in-depth research to resolve guest concerns

Required Qualifications:

  • High school diploma or equivalent
  • 1+ year of customer service experience
  • Ability to thrive in a fast-paced environment
  • Proven track record of meeting or exceeding performance goals
  • Strong multitasking skills with proficiency in multiple PC applications

Required Skills

Multitasking
Problem Solving
Customer Service
Communication
PC Proficiency