Merchandise Operations Manager

Position Overview

The Merchandise Event & Inventory Operations Manager will oversee, manage and execute all facets of the company’s live event retail sales and inventory management retail merchandising efforts. The Merchandise Event & Inventory Operations Manager will develop and implement all of the company’s live event sales strategies and processes including live event merchandise sales visual merchandising, set-up and tear-down, point-of-sale technology, inventory controls, at-event and post-event cash management & reconciliation, at-event staffing, merchandise team travel, Event Exclusive POs and barcode generation, event shipping logistics, at-event sales reporting and all other related at-event merchandise sales efforts. Additionally, this position will assist with the design and production of exclusive, unique and trendsetting apparel and general merchandise to satisfy the unique design tastes and preferences for various target automotive enthusiasts.

Salary: $60,000.00 - $70,000.00 per year

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Responsibilities: Key Responsibilities

• Oversee, supervise, and execute all facets of the company’s live event retail sales, and inventory management retail merchandising efforts.
• Develop and implement all the company’s live event sales strategies and processes including live event merchandise sales booth design, set-up and tear-down, point-of-sale technology, inventory controls, at-event and post-event cash management & reconciliation and at-event sales reporting.
• Prepare post-event sales and performance reports.
• Manage the merchandise inventory at the live event level.
• Direct and execute all live event setup and teardown live event merchandise retail locations.
• Hire, train, and lead event staff and sales associates.
• Assist with the design and production of exclusive, unique and trendsetting apparel and general merchandise to satisfy the unique design tastes and preferences for various target automotive enthusiasts.
• Assist with the management and oversight of the company’s annual P&L.
• Analyze sales trends and identify opportunities for process improvement or product optimization.
• Provide exceptional service to event attendees, vendors and sponsors by addressing inquiries and resolving issues in real time.
• Complete other tasks/duties as assigned.

Qualifications: Required Qualifications

• Bachelor’s degree in Business, Marketing, Merchandising, or related field preferred, or equivalent combination of education and experience.
• Minimum 5 years of merchandise sales, inventory & operations experience.
• Ability to travel to 15-17 events across the country annually and work flexible hours, including evenings and weekends as required.
• Strong understanding of both live event and e-commerce retail sales strategies.
• Proficient in Square POS and related reporting tools preferred.
• Strong analytical skills with proficiency in using sales, margin, inventory, and market data to drive product decisions.
• Proven ability to manage teams and delegate effectively in a fast-paced, high-pressure environment.
• Intermediate knowledge of Microsoft Office Suite and familiarity with Adobe Creative Suite.
• Proven track record of live event and e-commerce retail sales success in similar companies.
• Creative, flexible, and capable of working independently with outside businesses on the development of merchandising and creative strategies.
• Self-motivated, confident, driven and dynamic leader.
• Excellent interpersonal skills.
• Exceptional organizational skills and attention to detail.
• Strong oral and written communication skills.
• Ability to convey complex sales strategies both verbally and in writing.
• Automotive/motorsports knowledge preferred.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• No physical limitations to manual labor, ability to lift 35-40lbs.

Benefits: Benefits & Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance