Product Designer (Consumer Digital Sales)

ManpowerGroup23 days ago
Boston, MA, United States
Remote
Contract
Junior Level (1-3 years)

Job Description

Product Designer (Consumer/Digital Sales)

Remote | EST time zone Only

12+ months contract with extension

Pay range: $60 - $64/hr on W2

Our Fortune 500 client (One of the world's largest Insurance companies) in East Aurora NY is looking for hardworking, motivated talent to join their innovative team.

Are you a Product Designer with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!

Job Description

What is the most important skillset: Experience designing customer facing sales experiences. Insurance, financial services or healthcare experience a large plus.

Experience with Figma is required - comfort with advanced features like auto-layout and components. Must be collaborative, strong communication skills, and be able to work in a cross functional environment.

Day-to-Day

Can you tell me what the person's day to day will be like: The designer will support two agile development squads focused on optimizing our digital customer facing sales experiences. The role requires close collaboration with Product Owners, the Design team, and Research partners to create customer centric designs that meet business and customer needs. Initially the role will be supporting small incremental tests, transitioning into more strategic decisions over time based on comfort and knowledge of the space. UX Product Designer, Consumer Digital Sales The US Retail Markets UX organization is on a mission to create extraordinary digital experiences that position our company to win with our customers, agents, and prospects. We strive to provide the best digital quoting, customer service, and claims experiences in the industry, delivering innovative solutions that exceed customer and agent expectations.

About the Team

You’ll join an 80+ person UX organization consisting of kind and talented product designers, content designers, and UX developers.

Responsibilities

Under general direction, you will deliver user-centered design solutions that support the creation of best-in-class consumer digital sales experiences that offer quick access to insurance quotes, while building customer purchase confidence. You'll experience a degree of autonomy as you support individual product team(s), while also being a part of a mature UX team collaborating with product designers and user researchers. In this role you will work with business, engineering, and product owners to understand the business vision and objectives and collaborate daily to deliver design solutions that meet user needs and business goals. You’ll also benefit from the support of our broader UX community, where you can exchange ideas and learn from other design, content, and research practitioners.

  • Work in an agile environment. Attend daily agile ceremonies with your aligned teams, partnering closely with product owners, product designers, and engineers, as well as content designers, marketers, analysts, and researchers.
  • Dig deep into user problems. Be tasked with understanding complex product requirements and untangling interaction design problems to find the best solutions to help users complete their tasks.
  • Continuously seek and integrate user feedback. Help identify user research needs and participate in immersive user research, concept testing, and usability testing to evaluate UX effectiveness and determine where and how to optimize the experience.
  • Coordinate across multiple projects and workstreams. Learn a complex product ecosystem and collaborate with other teams to ensure a seamless experience for the user.

Qualifications

  • Experience designing customer facing sales experiences. Insurance, financial services or healthcare experience a large plus.
  • Experience with Figma is required - comfort with advanced features like auto-layout and components.
  • Must be collaborative, strong communication skills, and be able to work in a cross functional environment.
  • Immediate disqualifiers: No portfolio link and No Figma experience.

Equal Opportunity Employer

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Required Skills

Insurance
Cross-Functional Collaboration
User Research
User-Centered Design
Financial Services
Customer Facing Sales Experiences
Figma
Agile Methodology
Healthcare
Product Design
Usability Testing