IT Tech – Level 1
Spring Creek Barbeque5 months ago
Arlington, TX, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
IT tech-Level I
Arlington, TX
Position Overview
At Spring Creek Barbeque we are looking for career minded managers who seek advancement, growth, and enjoy a fast-paced, high energy environment where teamwork ensures every guest leaves happy. For over 40 years, Spring Creek Barbeque has been one of Texas’ best and most popular barbeque restaurant concepts. Founded in 1980 with authentic family recipes and a vision for casual family dining, we are a growing, dynamic company offering great opportunities for dedicated and energetic individuals. Come and experience what it is like to be part of a growing family-owned company that partners with the community and serves delicious barbeque to some of the best customers around.
Required Qualifications
- High-School diploma or GED
- Excellent IT skills and computer literacy
- Previous experience in an IT support role
Skills & Certifications
- Ability to analyze and resolve basic computer problems
- Knowledge of Microsoft Windows operating systems
- Knowledge of printers, scanners, and copiers
- Knowledge of networking systems
- General hardware and software troubleshooting skills
- Ability to communicate effectively on the phone, in writing, and in person
- A+ Certification preferred
Key Responsibilities
- Maintain working components through repair and replacement
- Diagnose and resolve software and hardware related incidents across a range of applications
- Install and configure new IT equipment
- Perform software and hardware upgrades
- Support printers, copiers, and scanners
- Communicate effectively with technical and non-technical colleagues at all levels
- Audit and maintain IT cabinets at the store level
- Assist Managers and Store Personnel with technical difficulties
- Perform data-entry and data collection to support other departments within the organization
Salary & Benefits
- Full-time position: 30-40 hours per week
- Paid Vacations after 1 year of employment
- Flexible schedule: Typically Monday – Friday 8 AM to 5 PM, but may require some weekends
- Some Travel Required, with paid mileage and tolls
EQUAL OPPORTUNITY EMPLOYER
Required Skills
Printer, scanner, and copier support
Data entry
Networking
Computer troubleshooting
Effective communication
Microsoft Windows
Hardware repair and replacement
Software installation and upgrade