Facilities & Building Operations Manager

Position Overview

CTTI is seeking a Facilities & Building Operations Manager who operates like a field general—not a facilities caretaker. This role owns the end-to-end performance of modern building operations, overseeing daily facility performance, preventative maintenance, safety systems, vendor networks, and mid-scale renovation projects across an active corporate campus. The ideal candidate is highly organized, decisive under pressure, and fluent in managing work through ticketing systems, vendors, budgets, and real-time communication.

Key Responsibilities

• Building Operations & Reliability
  • Own daily operational readiness of all buildings, grounds, and shared spaces
  • Ensure uninterrupted performance of HVAC, electrical, plumbing, fire safety, access control, utilities, and security-related systems
  • Lead preventative maintenance programs to reduce downtime, risk, and reactive spend
  • Event related building access and coordination with building owner and management team
• Vendor & Trade Network Management
  • Build, manage, and hold accountable a network of contracted trades (electrical, mechanical, plumbing, fire systems, general contractors, cleaning, landscaping, security)
  • Negotiate scopes, bids, SLAs, and service contracts
  • Drive vendor performance using clear metrics, timelines, and documented outcomes
  • Cost controls and operational expense reduction
• Project & Renovation Oversight
  • Lead small-to-mid size renovation and improvement projects from planning through completion
  • Coordinate contractors, internal stakeholders, schedules, permits, and inspections
  • Ensure work is delivered safely, on time, and within approved budget
• Technology-Enabled Facilities Management
  • Use ticketing and work-order systems to intake, track, prioritize, resolve, and close service requests
  • Maintain clean documentation, maintenance records, compliance logs, and asset tracking
  • Leverage technology to improve response times, visibility, and operational control
• Budgeting & Cost Control
  • Own facilities operating budgets and track spend against forecast
  • Prepare cost estimates for moves, upgrades, repairs, and capital improvements
  • Identify cost-avoidance opportunities without compromising safety or reliability
• Safety, Compliance & Risk Management
  • Ensure all facilities meet OSHA, fire code, life-safety, and environmental regulations
  • Oversee fire prevention systems (extinguishers, sprinklers, standpipes, hydrants)
  • Coordinate inspections, permitting, and regulatory filings as required
  • Maintain a safe, compliant, and professional work environment at all times
• Leadership & Communication
  • Act as the single point of accountability for facilities operations
  • Communicate clearly with executives, department leaders, vendors, and on-site staff
  • Translate technical issues into plain-language updates for leadership
  • Lead with urgency, professionalism, and follow-through

Required Qualifications

• 5+ years in facilities management, building operations, construction management, or a related field
• Proven experience managing vendors and trades, not just internal staff
• Demonstrated success managing budgets, schedules, and multiple concurrent priorities
• Strong problem-solving skills with a bias toward action and resolution
• Comfortable operating in a fast-moving, high-expectation environment
• Experience using ticketing systems, work-order platforms, or facilities software
• Ability to communicate effectively across leadership, operations, and skilled labor
• Working knowledge of building systems, life-safety requirements, and compliance standards

Preferred Qualifications

• Degree or formal training in Facilities Management, Engineering, Construction, or Business
• Experience supporting corporate offices, event spaces, or multi-use facilities
• Familiarity with access control, security coordination, and modern workplace systems

Physical & Practical Requirements

• Ability to walk sites, inspect work, and be hands-on when required
• Ability to lift up to 30–50 lbs as needed
• Valid driver’s license and insurable driving record
• Full-time, on-site role (Monday–Friday, 9am–6pm), with flexibility for after-hours issues when required