Primary Care Patient Navigators
Jamaica Hospital8 months ago
Richmond Hill, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job Description
Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department.
As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues.
Your Responsibilities
- Conducting outreach to patients.
- Identifying missing or overdue medical services.
- Assisting with scheduling patient internal and external appointments and services.
- Investigating, identifying and resolving problem barriers to appointment compliance.
- Informing physicians of patients’ missing medical services.
- Advising and assisting individuals with information regarding resources and patient rights.
- Participating in patient educational support groups.
Tagged as
Tagged as: patient outreach, primary care navigator
Required Skills
Appointment scheduling
Patient outreach
Patient advocacy
Problem solving
Healthcare communication
Customer service