Primary Care Patient Navigators

Jamaica Hospital8 months ago
Richmond Hill, NY, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description

Jamaica Hospital Medical Center a member of the Medisys Health network currently seeks caring, compassionate individuals for immediate full-time Primary Care Patient Navigator opportunities in our Patient Navigation department.

As a Patient Navigator, you will act and serve as a liaison between MediSys Health Care System and the patient. Patient Navigators are expected to provide continually exceptional customer service to the patient population and MediSys colleagues.

Your Responsibilities

  • Conducting outreach to patients.
  • Identifying missing or overdue medical services.
  • Assisting with scheduling patient internal and external appointments and services.
  • Investigating, identifying and resolving problem barriers to appointment compliance.
  • Informing physicians of patients’ missing medical services.
  • Advising and assisting individuals with information regarding resources and patient rights.
  • Participating in patient educational support groups.

Tagged as

Tagged as: patient outreach, primary care navigator

Required Skills

Appointment scheduling
Patient outreach
Patient advocacy
Problem solving
Healthcare communication
Customer service