Licensed Inside Sales Representative (Remote - Home Based Work)
Allstateabout 1 year ago
Phoenix, Arizona, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals who thrive in a sales environment and enjoy being rewarded for their efforts. We are committed to offering a reputable product suite that protects people so they can realize their hopes and dreams.
Key Responsibilities
- Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more.
- Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and the Allstate family of companies.
- Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
- Work from home to drive sales growth while delivering an exceptional, customer-first experience.
Required Qualifications
- At least 1 year of experience in sales or customer service (with a sales focus).
- Active Personal Lines or Property & Casualty license in your state of residence (preferred), or willingness to obtain one with Allstate’s support.
- High school diploma or GED required.
- Reliable high-speed internet with a wired (Ethernet) connection.
- Dedicated, distraction-free home workspace (equipment provided).
- Comfortable working evenings and weekends.
- Receptive to feedback and performance coaching.
- Strong communication, critical thinking, and multitasking skills.
- Highly self-motivated with a competitive spirit and a desire to be rewarded for your efforts.
- Ability to work independently and navigate multiple computer systems simultaneously.
- This position is only available within the US and not offered to residents of Puerto Rico, California, New York, Alaska, Hawaii, or Washington state. Additionally, candidates residing in locations where the local minimum wage exceeds the base pay are not eligible for consideration.
Benefits & Perks
- Target Total Compensation: $49,400 - $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed.
- Base Pay: $17.50 per hour.
- Sign-On Bonus: $3,000 for licensed external candidates (paid after 90 days of employment); licensing must be complete prior to hire or presented at start.
- Full suite of employee benefits starting on day one, including health, dental, and vision insurance; 401(k) with company match and pension plan; tuition reimbursement and career development; wellness programs.
- Additional perks: Paid training from day one (classroom and hands-on), licensing support (study materials, exam reimbursement, and assistance), monthly internet stipend, and home office equipment provided by Allstate.
Required Skills
Customer Insights
Customer Centricity
Results-Oriented
Learning Agility
Inclusive Leadership
Customer Sales
Strategic Selling
Digital Literacy
Sales Operations
Sales