IAM Analyst - Level 2

Position Overview

This role supports access provisioning and deprovisioning for various enterprise systems while adhering to established IAM controls and procedures to ensure timely fulfillment of access requests. Sitting between a help desk and a senior system administrator, the role requires a system-level administrator background with 2+ years of IAM experience—including provisioning access via AD, mainframe/RACF, and Oracle/SQL—and resolving level 2 identity management issues. Additionally, you will assist with improving deployment processes and tool usage while collaborating with business partners to resolve access issues. You will also contribute to large-scale Technology Operations planning and work closely with client personnel. This is a hybrid position located in Phoenix, AZ. Application Deadline: Apr 4, 2025.

Key Responsibilities

• Support access provisioning and deprovisioning for enterprise systems.
• Adhere to IAM controls and procedures to fulfill access requests in a timely manner.
• Collaborate with business partners to resolve access issues and address level 2 identity management challenges.
• Assist with improving deployment processes, operational procedures, and tool utilization.
• Contribute to large-scale Technology Operations planning and problem resolution.

Required Qualifications

• 2+ years of Technology Operations/IAM experience, demonstrated through work, training, or other relevant experience.
• System-level administrator background with hands-on experience in provisioning access through AD, mainframe/RACF, and database systems like Oracle/SQL.
• Experience supporting level 2 identity management issues.

Preferred Qualifications

• Hands-on experience with IAM tools (SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID).
• Experience with authentication standards (LDAP, SAML, OAuth, Open ID, SCIM).
• Familiarity with security compliance frameworks (ISO, NIST, SOX, PCI).
• Ability to prioritize work, meet deadlines, and achieve deliverables.
• Strong organizational, multi-tasking, and prioritization skills.
• Customer service focus with the ability to respond to requests promptly.
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Project).

Benefits & Perks

• Compensation: $35.62 - $37.00/hr
• Medical, dental & vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)