Group Leader - Customer Service

CSL9 days ago
Kansas City, MO, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description Summary

Responsible for training and coaching the reception staff and facilitating efficient donor flow through the center. Additional duties include registration of qualified, applicant and transfer donors. Possesses a general knowledge of the plasma pheresis operation.

Job Description

1. In compliance with Standard Operating Procedures (SOP), assists qualified donors in completing...

Required Skills

Effective Communication
Registration Processes
Team Leadership
Customer Service
Training and Coaching