IT Systems & Network Administrator; Tier I–III

Louisiana10 months ago
New Orleans, LA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

IT Systems & Network Administrator (Tier I–III Support) based in Location: New Orleans. The state's military department is seeking a Technical Support Specialist to provide Tier I and II support for the LMD/LANG employees. The role involves diagnosing and resolving hardware/software issues, implementing cybersecurity policies, and supporting audiovisual resources. Candidates must have a Bachelor's degree in IT or equivalent experience, along with a Top Secret security clearance and must meet specific civil service requirements. This is an on-site role based in Louisiana.

Key Responsibilities

  • Provide Tier I and II support for LMD/LANG employees.
  • Diagnose and resolve hardware and software issues.
  • Implement cybersecurity policies.
  • Support audiovisual resources.

Required Qualifications

  • Education: Bachelor's degree in IT or equivalent experience
  • Qualifications: Top Secret security clearance
  • Requirements: Must meet specific civil service requirements

Required Skills

Technical Support
Audiovisual Support
Software Diagnosing
Network Administration
Cybersecurity Implementation
Hardware Troubleshooting