Customer Service Representative - Entry Level - Remote

TurboTax8 months ago
Rocky River, OH, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

We are seeking an Entry-Level Customer Service Representative to work from home in Rocky River, Ohio.

Responsibilities include:

  • Providing exceptional support to customers via phone, email, and chat
  • Resolving inquiries, processing orders, and addressing concerns efficiently
  • Documenting interactions accurately and maintaining customer records
  • Collaborating with team members to improve service quality

Skills needed:

  • Strong communication and problem-solving abilities
  • Self-motivated and dependable
  • Ability to work independently in a remote setting

Benefits include:

flexible work hours, training opportunities, and a supportive team environment.

Remote

About the Company:

TurboTax

Required Skills

Dependable
Self-motivated
Strong communication
Problem-solving
Ability to work independently