Product Information Specialist

Position Overview

The Jacuzzi Group, renowned for its innovation in the wellness products industry, is seeking a dedicated Product Information Specialist. In this pivotal role, you will manage and disseminate product data across various platforms to ensure accuracy and consistency, playing a crucial part in supporting marketing efforts and enhancing the customer experience. You will oversee the company's Product Information Management (PIM) System and collaborate with teams in IT, ERP, Product Marketing, Product Management, Engineering, Regulatory, and more.

Key Responsibilities

• Acquire and maintain product data within the Inriver PIM platform.
• Perform data loads and mass data updates.
• Work with local markets to ensure global product offerings are completed within required timeframes and to a high standard.
• Serve as a consultant, functional advisor, and problem solver to optimize the use of the product suite as the PIM advocate.
• Guide and support new users through onboarding, offering training and education across all functional areas.
• Conduct routine health assessments, including checking product information status, system logs, and database logs.
• Stay up to date on current and future PIM features, functionality, and terminology.
• Ensure accurate configuration and adherence to current metadata standards of digital assets.
• Perform technical troubleshooting across systems pertinent to the role.
• Build internal protocols for marketing content updates in collaboration with the Product Manager and technical copywriter.
• Establish procedures for coordinating updates to technical specifications with Product Engineering, Sustainability, and Regulatory teams.
• Oversee connectors and APIs to facilitate e-commerce and dealer platforms.
• Execute additional responsibilities as needed.

Required Qualifications

• Minimum 2 years of experience in PIM systems.
• Experience with the Inriver PIM platform.
• Experience with eCommerce platforms; Salesforce Commerce Cloud (SFCC B2C) preferred.
• Impeccable attention to detail.
• Process-focused with a desire for continuous improvement.
• Proficient in data acquisition, organization, cleansing, and manipulation.
• Ability to read, interpret, and manipulate Excel, CSV, JSON, and XML files.
• Intermediate to expert level Microsoft Excel skills, including formulas and data transformation.
• Proficient in MS Office suite.
• Familiarity with SFTP and file transfer tools.
• Ability to multi-task and reprioritize in a dynamic environment.
• Excellent verbal and written communication skills.
• Strong organizational and planning skills.
• Strong interpersonal skills to collaborate with multiple stakeholders.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Benefits & Perks

• Compensationis determined by experience and ranges from $75,000 to $100,000 per year.
• 401(k) with matching program.
• Paid time off (PTO).
• Health insurance.
• Dental insurance.
• Vision insurance.
• Health savings account.
• Life insurance.