Logistics Operations Coordinator

Company Description

Pickett Trucking & Logistics in Jacksonville, Florida is a third-party logistics agent of GreatWide American Trans-Freight that has been in the industry since 2014. We provide dependable services to shippers of all sizes in a wide range of industries, including food, raw paper, solar panels, plastics, building materials and finished paper.

Pickett Logistics believes communication builds thriving relationships and gives our customers the information they need to contribute to the success of their business. There is no such thing as over communicating in the 3PL world to keep the business moving.

Job Summary

The primary duty of the Logistics Operations Coordinator is to develop relationships with prospective carriers to generate repeat sales and maximize Pickett Logistics margins.

Responsibilities

• Coordinate and manage daily freight shipments from pickup through delivery
• Generate new carrier base via load boards, networking, cold calling
• Communicate with carriers, drivers, shippers, and customers regarding load status and updates
• Schedule and track shipments to ensure on-time pickup and delivery
• Build and maintain strong relationships with carriers and customers
• Source carrier capacity and negotiate rates when needed
• Resolve shipment issues, delays, and service concerns in a timely manner
• Enter and maintain accurate shipment information in the transportation management system (TMS)
• Monitor freight movements and provide proactive communication to customers
• Review and verify shipment documentation, invoices, and carrier confirmations
• Assist with developing new business opportunities and growing existing accounts