<section>
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="margin:0 0 10px 0;">A leading SaaS company in hospitality technology is seeking a Customer Success Manager to enhance customer relationships across North America, Europe, and the Middle East. The ideal candidate will bring over 5 years of experience in managing customer relationships, preferably in B2B software/SaaS, with a strong background in the luxury hotel sector.</p>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Driving product adoption</li>
    <li style="margin:8px 0;">Ensuring customer satisfaction</li>
    <li style="margin:8px 0;">Identifying upsell opportunities</li>
  </ul>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Over 5 years of experience in managing customer relationships</li>
    <li style="margin:8px 0;">Experience in B2B software/SaaS</li>
    <li style="margin:8px 0;">Background in the luxury hotel sector</li>
  </ul>
</section>
<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Benefits & Perks</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;"><b>Compensation:</b> Competitive salary range is $80,000 - $90,000, depending on experience.</li>
  </ul>
</section>

Global Hospitality SaaS Customer Success Lead

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Benefits & Perks

Required Skills