Development Manager-Information Technology

Position Overview

We’re looking for a goal-focused, results-driven Development Manager to lead our development team. This role combines strong project management discipline, business analysis skills, and people leadership to ensure our internal tools, automations, and workflows are delivered consistently and effectively. You’ll oversee day-to-day operations, manage project intake and scoping, assign workloads, and keep business stakeholders aligned with plans and delivery. This is a fantastic opportunity to lead a fast-paced, mission-driven team that builds the systems powering how we work. If you thrive on organization, follow-through, and helping teams deliver their best work, we want to hear from you.

Location: Hybrid in Naperville, Illinois or NYC, or fully remote in AZ, CT, IL, LA, MA, MD, MI, MN, NJ, NY, NV, OR, PA, TN, TX, WA, and WI. Occasional in-person meetings may be required.

Compensation: $95,000 - $110,000 annually. Starting pay is determined based on geographic location, market conditions, experience, training, and education.

Key Responsibilities

• Lead and coach a team of internal developers and specialists, providing clear expectations, regular feedback, and ongoing support.
• Take ownership of task assignments, ensuring balanced workloads and adherence to schedules.
• Build a culture of urgency, ownership, accountability, and continuous improvement.
• Conduct regular 1:1s and performance reviews; address performance challenges proactively.
• Provide cross-training opportunities to develop staff skills and ensure coverage.
• Participate in recruiting and interviewing processes as needed.
• Serve as the central intake point for internal development requests and ensure requests are clearly defined before work begins.
• Rapidly assess, clarify, and prioritize incoming requests in partnership with leadership.
• Define MVPs and project scope in collaboration with stakeholders, capturing detailed requirements and user impacts.
• Translate business requirements into actionable, well-structured tasks for developers.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent relevant experience.
• 5+ years of IT experience, with at least 3 years in a management, team lead, or project leadership role.
• Proven leadership style characterized by urgency, ownership, and a drive for strong outcomes.
• Exceptional organizational skills with strong attention to detail and documentation accuracy.
• Outstanding follow-up and communication habits, ensuring clarity, accountability, and timely progress.
• Excellent written and verbal communication skills with both technical and non-technical stakeholders.
• Proficiency with project management tools such as Monday.com.
• Ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines.
• Technical fluency in Azure, APIs, SQL/MySQL, and scripting concepts (no regular coding expected).
• Experience implementing process improvements and enhancing workflows.
• Collaborative, adaptable, and committed to continuous improvement and internal customer success.
• Strong Growth Mindset!

Preferred Qualifications

• Familiarity with Azure, SAP, APIs, FileMaker, EDI processes, and/or Smartsheet integrations.
• Background in publishing, distribution, or business operations support.
• Experience implementing intake, documentation, or governance frameworks.
• Formal project management certification (PMP, Scrum Master, etc.) a plus.

Benefits & Perks

• Full-time comprehensive Benefits program including Medical/Prescription drug insurance.
• Dental and Vision coverage.
• Health Care and Dependent Care options.
• Flexible Spending Account and Health Savings Account.
• 401(k) plan.
• Short and Long-Term Disability Insurance and Life/AD&D Insurance.
• Generous paid time off.