Business Analyst - Salesforce Analytics

Position Overview

At Avnet, relationships matter. We are a global FORTUNE 500 technology distributor and solutions company delivering design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Working here means being part of a collaborative, integrity-driven global team. Applicants for this position must be authorized to work for any employer in the U.S. (We are currently unable to sponsor employment visas). Located in Phoenix, AZ (Hybrid – 3 days in office per week), we are seeking a highly analytical and business-savvy Salesforce Analytics Specialist to bridge the gap between data and decision-making by leveraging Salesforce data to drive strategic insights and operational improvements.

Key Responsibilities

• Design & Build: Develop and maintain datasets, lenses, dashboards, and recipes in Salesforce CRM Analytics to support business objectives.
• Collaborate with cross-functional teams (Sales, Marketing, Finance, Operations) to understand business needs and translate them into actionable insights.
• Analyze trends, identify opportunities, and provide recommendations to improve performance and efficiency.
• Ensure data integrity and consistency across Salesforce and integrated systems.
• Support ad hoc reporting and data requests from stakeholders.
• Automation & Efficiency: Implement best practices for data refresh schedules, security predicates, and recipe optimizations.
• Partner with Salesforce admins and developers to optimize data architecture and reporting capabilities.

Required Qualifications

• 3+ years of experience in Salesforce CRM analytics (Tableau CRM/Einstein Analytics).
• Strong understanding of Salesforce data structures, objects, and relationships.
• Proven experience in Salesforce CRM Analytics, Tableau, and other BI platforms, with proficiency in SAQL and SQL.
• Experience in creating and optimizing dataflows/recipes.
• Solid business acumen with the ability to interpret data within a strategic context.
• Experience working with large datasets and complex business processes.
• Excellent communication skills and stakeholder management.
• Bachelor’s degree in Computer Science, Data Analytics, Information Systems, or a related field (or equivalent experience).
• Typically 5+ years of work experience with a bachelor’s degree or equivalent.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, CRM Analytics & Einstein Discovery Consultant).
• Background in business systems analysis or consulting.

Benefits & Perks

We offer competitive compensation and comprehensive benefits to support employee well-being and growth.

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs