Field Service Technician in Oklahoma City

Position Overview

SAGE Rental Services is seeking a Field Service Technician to join their team in Oklahoma City, OK. This role is responsible for on-site repair, maintenance, and installation of SAGE rental equipment at client locations. The ideal candidate is prompt, reliable, and possesses excellent support and communication skills, ensuring superior quality service and customer satisfaction.

Key Responsibilities

• Customer Service – Perform equipment tests, diagnose issues, resolve client requests promptly, maintain customer relationships, and adhere to company safety guidelines.
• Equipment Repair and Maintenance – Troubleshoot issues, guide customers on proper equipment use, create work orders, and perform necessary repairs and maintenance.

Required Qualifications

• Must be within local traveling distance range; no on/off cycle work provided
• Must be at least 21 years old with a valid driver's license and a clean driving record
• High school diploma or GED
• Must pass a pre-employment criminal background check and drug screen
• Availability to be on call 24/7 for after-hours requests
• Demonstrated problem-solving skills and mechanical aptitude
• Previous diesel and service experience
• Technical/computer literacy skills (e.g., Microsoft Office, engine program tools, industry software)
• Ability to build strong customer relationships and communicate effectively
• Ability to manage workflow efficiently and work well in a team environment
• Ability to lift 50+ pounds
• Adherence to workplace safety guidelines and environmental standards
• Personal tools required

Preferred Qualifications

• Trade/technical certification or previous industry experience
• Rotating equipment experience
• 2-5 years of experience in the heavy equipment industry

Benefits & Perks

• Medical Benefits
• Dental Benefits
• Vision & Life Benefits
• Supplemental Benefits, 401k Option & Employer Match Program