Patient Registrar Float

HCA Healthcare9 months ago
El Paso, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Do you want to join an organization that invests in you as a Patient Registrar Float? At Del Sol Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. Jump-start your career in our Registration department! This position requires you to float to the local facilities where you get the opportunity to work with different teams. After six months, there is potential for you to work permanently at just one of these facilities. Which will you choose?

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Schedule: Flexible Schedule/Availability is preferred as Shift Needs May Vary.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Registrar Float like you to be a part of our team.

Responsibilities:

  • Interview patients at workstations or at bedside to obtain all necessary account information. (Bedside registration utilizing carts/computers on wheels)
  • Provide exemplary customer service.
  • Ensure charts are completed and accurate.
  • Verify all insurance and obtain pre-certification/authorization.
  • Calculate and collect patient liability amounts.
  • Ensure that all necessary signatures are obtained for treatment.
  • Process patient charts according to paperwork flow needs and established productivity standards.
  • Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information along with insurance and financial details.
  • Assign Insurance Plans (IPlans) accurately.
  • Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, online, or phone call. Enter all information and authorization/referral numbers into the registration system.
  • Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
  • Understand and explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications:

  • 1 year of related experience preferred.
  • Demonstrates proficiency in Microsoft Office applications required.

Benefits:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay, including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
  • Free counseling services and resources for emotional, physical, and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning, and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services, and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
  • Employee Health Assistance Fund offering free employee-only coverage to full-time and part-time colleagues based on income.

Required Skills

time management
customer service
Microsoft Office
data entry
insurance verification
patient registration
communication