Entry Level Manager In Training

Position Overview

At Megalodon Promotions, a marketing firm, we view AT&T Fiber accounts as long‑term investments. We are seeking an Entry Level Account Manager in Jacksonville to serve as a portfolio manager. In this role, you will manage these assets, ensure their value grows through complete client satisfaction, and learn the sophisticated art of stewardship. You won’t be fetching coffee—you’ll be understanding how AT&T Fiber drives retention, how bundles stick, and how elite accounts are managed.

Key Responsibilities

• Oversee AT&T account activities by coordinating activations, upgrades, bundled plan adjustments, and account changes with accuracy and compliance.
• Organize schedules, monitor deliverables, and track account performance metrics to streamline workflows and support AT&T operations.
• Collaborate with senior account managers to analyze client data, generate sales insights, and identify growth opportunities across AT&T Fiber services.
• Act as a communication link between clients and internal teams, ensuring seamless information flow and timely resolution of service concerns.
• Facilitate client onboarding by reviewing agreements, presenting AT&T Fiber solutions, and aligning expectations for long‑term engagement.

Benefits & Perks

• Strengthen your ability to balance client needs with business priorities.
• Develop communication skills that make complex updates clear and actionable.
• Build efficiency in organizing tasks, timelines, and account deliverables.
• Gain exposure to account strategy that prepares you for higher‑level roles.

Required Qualifications

• High school diploma or GED required.
• Strong communication skills to explain AT&T Fiber Internet, wireless devices, and bundled services while building client trust.
• Organized, adaptable, and proactive mindset with the ability to manage multiple priorities and solve problems in fast‑paced environments.
• Proficiency in CRM platforms, reporting tools, and digital systems to manage AT&T accounts, track performance, and ensure compliance.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Communications, Technology, or related field.
• Experience in customer support, sales, or marketing, ideally within telecommunications, internet services, or subscription‑based industries.

About the Company

Megalodon Promotions