Lead Customer Service Representative

Position Overview

Join our team as a Lead Customer Service Representative where you will provide exceptional service and leadership in a fast-paced, fun environment. Work at Location: 2903 E Southcross Blvd, San Antonio, Texas 78223 and enjoy the flexibility of Schedule: Days, Evenings, and Overnight shifts. This full-time role offers growth opportunities and a vibrant work culture.

Key Responsibilities

• Greet customers, operate the register, perform cashier duties, and make purchase suggestions while assisting with our food program.
• Lead shifts on a regular basis and gain entry-level management experience.
• Maintain store appearance and ensure fast, friendly service to customers.
• Provide regular and predictable onsite attendance.

Required Qualifications

• Demonstrated ability to sell products and provide excellent customer care.
• Strong communication skills with an emphasis on friendly conversation.
• Ability to perform at a quick pace while maintaining a positive, fun attitude.
• Proven experience working as part of a team to accomplish daily goals.
• Capability to generate ideas, solve problems, and think quickly under pressure.
• Experience in leading and supervising entry-level employees.

Preferred Qualifications

• Retail and customer service experience.
• Entry-level management experience.
• Education: High School Diploma or equivalent.
• Sales associate or cashiering experience.
• Motivation to advance in your career and a willingness to learn.

Benefits & Perks

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability.
• Flexible Schedules.
• Weekly Pay.
• Employment with a large, stable employer offering fast career opportunities.
• Opportunity to work with fun, motivated people and enjoy task variety.
• Paid comprehensive training along with a 401K featuring a competitive company match.
• Flexible Spending/Health Savings Accounts and Tuition Reimbursement.