Tier 3 Systems Engineer/On-site
Job Description
Position Overview
Grapevine MSP, the Central Valley’s largest managed IT services provider based in Bakersfield, CA, empowers businesses through smart, secure, and innovative technology. Founded in 2009 and led by CEO Joe Gregory, the company has grown into a team of 60+ professionals known for their “let’s figure it out” culture and commitment to customer success.
Position: Tier 3 Systems Engineer / On-site
Location: Bakersfield, CA | Full-Time
Base Pay: $75,000.00/yr - $95,000.00/yr
Why Grapevine MSP: Work with a skilled team that values doing things the right way, gain exposure to diverse technical challenges, and benefit from leadership that invests in your growth. The Bottom Line: If you’re a seasoned engineer ready to lead and solve complex issues, this is your seat at the table. Apply now to help keep businesses moving forward.
Key Responsibilities
- Serve as the top-tier escalation for complex technical issues.
- Design, implement, and maintain enterprise-level infrastructure.
- Lead and execute IT projects (on‑prem, cloud, hybrid).
- Troubleshoot advanced network, server, and security issues.
- Work directly with clients on architecture, planning, and strategy.
- Mentor Tier 1 & Tier 2 engineers and elevate technical standards.
- Document solutions and enhance standards and processes.
Required Qualifications
- 5+ years of hands‑on IT experience (MSP experience strongly preferred).
- Advanced knowledge of Windows Server, Active Directory, and Azure.
- Strong networking skills (firewalls, switching, routing, VPNs).
- Experience with Microsoft 365, security best practices, and backups.
- Proven ability to troubleshoot under pressure without panic.
- Excellent communication skills; capable of explaining complex tech clearly.
- Certifications (Microsoft, Cisco, Fortinet, etc.) are a plus.
Benefits & Perks
- 401(k) Plan with matching contributions
- Access to low‑cost, high‑quality healthcare options (Health, Dental, and Vision)
- Tools for the job
- Room for growth
- Vacation time
- Paid Sick Time
- Work Anniversary Recognition
- Team Events & Social Events
- A culture built on ownership, accountability, and a “let’s figure it out together” attitude