Entry Level Computer Helpdesk Specialist
Illinois Professional Group2 months ago
Elmhurst, IL, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client is a well-known healthcare company with offices in Elmhurst, looking to fill an Entry Level Computer Support Assistant position. In this role, you will support the Help Desk Support Specialists – the go-to team for providing technical assistance related to computer systems, hardware, and software. You will play a key role by answering queries, addressing system and user issues in a timely and professional manner, and assisting in training users on basic system and computer functions while collaborating closely with the IT team.
Key Responsibilities
- Support the Help Desk Support Specialists by providing technical assistance for computer systems, hardware, and software.
- Answer queries and resolve system and user issues promptly and professionally.
- Collaborate with the IT team and interact with users across the company.
- Assist in training users on basic computer and system functions.
Required Skills
Hardware Support
Basic Computer Knowledge
Customer Service
Technical Troubleshooting
Software Support
Communication