ES QA Coordinator

Position Overview

As a Quality Assurance Coordinator, you will be responsible for ensuring the quality of the work we do for our customers, as well as completing all necessary documentation and additional requirements in a timely manner. This position is an integral part of the Service Department. You must possess excellent attention to detail, professional written/verbal communication skills, and problem-solving and decision-making capabilities. It is essential that you understand the importance of meeting deadlines while working both independently and as part of a team.

Key Responsibilities

• Review photos and work orders sent in by field technicians to ensure accuracy and compliance.
• Perform miscellaneous jobs, such as copying, filing, answering phones, etc., as assigned.
• Perform other duties as assigned.

Required Qualifications

• Knowledge of standard office practices.
• Organizational and multi-tasking skills.
• Ability to provide customer service through phone and email communications.
• Ability to meet deadlines in a busy environment.
• High level of attention to detail.
• Demonstrated skill in the operation of computers and keyboarding, including typing 45wpm, knowledge of MS Office products, email, and the ability to learn specialized software programs.
• Experience in an office environment is a plus.
• High school diploma or equivalent.
• Ability to sit and stay focused for long periods of time.
• Vision correctable to 20/20.
• Finger dexterity for keyboarding and computer usage.