<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">We’re looking for an IT Support Analyst to support systems and applications.</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">What you’ll do</p>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide first and second level technical support to end users</li>
 <li style="margin: 10px 0; line-height: 1.6;">Help ensure secure, compliant system access</li>
 <li style="margin: 10px 0; line-height: 1.6;">Manage user access and security profiles</li>
 <li style="margin: 10px 0; line-height: 1.6;">Work with ticket tracking tools</li>
 <li style="margin: 10px 0; line-height: 1.6;">Hybrid on site 3 days a week</li>
 <li style="margin: 10px 0; line-height: 1.6;">Some after-hours and weekend on-call support required.</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">What you bring</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Bachelor’s degree:</strong> in IT, Computer Science, Engineering, or Business Administration (or 6 years of comparable experience)</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>4+ years of relevant experience:</strong> in system support</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Strong communication:</strong> problem-solving, and project management skills</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Experience:</strong> with ITIL and stakeholder management is a plus</li>
 </ul>
</section>

Information Technology Support Analyst

Job Description

We’re looking for an IT Support Analyst to support systems and applications.

What you bring

Required Skills