Computer Field Technician

BC Tech Pro12 months ago
Trenton, NJ, United States
On-site
Contract
Junior Level (1-3 years)

Job Description

Position Overview

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! This role is a Computer Field Technician Position performing hardware repairs and installations on laptop and desktop units. To be successful, you must have prior experience with laptop and desktop hardware.

Key Responsibilities

  • This is a 1099/per call position.
  • Compensation: Calls start at $35 and increase based on distance traveled.
  • Pay period: Every Friday after the first week worked.
  • Work tickets run Monday–Friday during the day shift; candidates must be available at least 3 weekdays.
  • Complete free online certifications from Dell and Lenovo as part of your onboarding.
  • Must have a reliable form of transportation and a valid driver's license for daily site visits.
  • Access to a computer and the Internet is required to log into your tech portal each day.
  • Log into your tech portal by 9 AM each working day to code your calls and map out your route.
  • Confirm service times with customers and complete on-site services at residential and commercial locations.
  • Pick up parts daily from the assigned FedEx or UPS store and drop off old parts with a provided pre-paid label once calls are completed.

Required Qualifications

  • Prior hands-on experience replacing components on laptops and desktops.
  • A valid driver’s license and reliable transportation.
  • Comfortable with daily local travel.

Additional Information

All your information will be kept confidential in accordance with EEO guidelines.

Required Skills

Desktop maintenance
Certification training (Dell, Lenovo)
Hardware repair
On-site service
Laptop maintenance
Technical troubleshooting
Component replacement