Virtual PA Remote Customer Support Specialist (Entry Level / Part Time)

Position Overview

Virtual PA Remote Customer Support Specialist (Entry Level / Part Time) delivers exceptional customer service by addressing inquiries and resolving issues via live chat. You will maintain a friendly, professional demeanor while assisting clients with product information, troubleshooting, and account management. You are expected to collaborate with team members, adapt to various communication styles, and prioritize efficiency and accuracy in a fast-paced, remote environment to ensure customer satisfaction and loyalty.

Contract:No fixed term •Hours:10+ hours per week •Location:Remote (United States preferred)

Key Responsibilities

• Deliver exceptional customer support via live chat by addressing inquiries and resolving issues.
• Handle incoming support and sales questions on websites and social media platforms.
• Maintain a friendly and professional demeanor in every interaction.
• Collaborate with team members to ensure seamless support and a positive customer experience.
• Adapt to various communication styles and follow provided guidance accurately.

Required Qualifications

• Must have a device (Phone/Tablet/Laptop) capable of accessing social media and website chat functions.
• Ability to work independently and adhere closely to provided instructions.
• Availability for a minimum of 10+ hours per week.
• Reliable internet connection.

Benefits & Perks

• Compensation:$35 per hour
• Remote work flexibility
• No fixed term contract
• Immediate startavailable