Entry-Level IT Helpdesk Support Specialist

Entry Level Technology Jobs3 months ago
Yuba City, CA, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Location: Yuba City. Our client, a well-known company, is now hiring Computer Support Assistants! The Computer Support Assistants are an important part of the Help Desk team, which is the primary hub of technical assistance and support related to computer systems, hardware, and software. As a Computer Support Assistant, you will be responsible for supporting the Help Desk Support Specialists.

Key Responsibilities:

  • Supporting the Help Desk Support Specialists
  • Answering users' questions
  • Training users on basic system and computer functions
  • Addressing system and user issues
  • Resolving issues in a timely and professional manner

Required Skills

User Training
Help Desk Support
Hardware Diagnostics
Technical Support
Troubleshooting
Software Installation
Customer Service