Sales - Regional Account Representative

Position Overview

thyssenkrupp Polysius North America, Inc. specializes in the design and construction of turnkey cement plants. We support cement manufacturers around the world with an extensive portfolio of products, services, and sustainable solutions based on more than 150 years of expertise and experience. Our plants and machines use state-of-the-art production processes to conserve resources, minimize environmental impact, and deliver maximum performance and efficiency.

We are seeking a dynamic and results-oriented Regional Account Representative to join our team. You will be responsible for defining and implementing a long-term growth strategy for our customers within the cement and non-cement industries. Leveraging your expertise, you will drive sales of spare parts, field service opportunities, and equipment upgrades to help customers operate in the safest and most efficient manner possible. You will manage a regional territory, build strong customer relationships, identify new opportunities, and provide technical expertise to meet customer needs.

Key Responsibilities

• Responsibilities: Demonstrate a commitment to safety and adhere to all safety guidelines. Additional duties may be assigned as needed.
• Responsibilities: Develop and implement a long-term strategic sales plan for each customer by setting measurable goals, identifying target customers, and defining sales strategies. Aim to grow existing customer accounts while maintaining gross margin levels and utilize upselling and cross-selling techniques.
• Responsibilities: Conduct frequent site visits to understand customer requirements, provide tailored solutions, and serve as the primary point of contact to build and maintain strong, long-term customer relationships.
• Responsibilities: Develop a comprehensive technical understanding of service products, collaborate with the engineering team to respond to inquiries, resolve issues promptly, and perform client presentations that articulate our product and service solutions.
• Responsibilities: Provide market feedback to identify trends, competitor activities, and potential growth areas; maintain industry knowledge to refine sales strategies and assist in product development initiatives.
• Responsibilities: Share regular updates and quarterly reports, track pipeline and forecasts, update account plans, and ensure CRM data remains accurate for reporting and analysis.

Required Qualifications

• Education: High School degree or General Education Degree (GED).
• Qualifications: Demonstrated business acumen balancing customer and business requirements, excellent verbal and written communication and presentation skills, effective teamwork, strong organization and time management, proficiency in Microsoft Office Suite, and the ability to understand and explain complex technical concepts.

Preferred Qualifications

• Qualifications: BS in Mechanical Engineering or equivalent experience.
• Qualifications: Proven sales experience within the industrial or cement plant sector, with strong technical knowledge of cement and non-cement plant equipment.
• Qualifications: Documented success in achieving sales targets and growing customer accounts.
• Qualifications: Familiarity with customer and competitor dynamics is a plus.

Benefits & Perks

• Medical & Dental Insurance
• Vision Coverage
• Life Insurance - Company Paid
• STD/LTD - Company Paid
• FSA & HSA
• Voluntary Accident
• Hospital Indemnity
• Critical Illness
• Identity Theft Protection
• 401(k) Plan
• Roth IRA
• Supplemental Life & ADD
• Paid Time Off (25 days per year)
• Paid Holidays