Entry-Level Helpdesk Specialist

Illinois Professional Group2 months ago
Oak Lawn, IL, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you passionate about technology and looking for work in the Oak Lawn area? We are currently hiring Entry-Level Computer Support Assistants to join our Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic computer functions, addressing issues, and ensuring timely and professional resolutions. Join an essential IT team and see if you’re the right fit!

Key Responsibilities

  • Answer users' questions and provide technical assistance
  • Train users on basic computer and system functions
  • Address system and user issues promptly
  • Ensure timely and professional resolution of technical issues

Required Skills

hardware and software support
technical support
troubleshooting
customer service
computer systems