Entry Level Customer Service Representative (training provided)

Position Overview

This role is designed for individuals eager to develop product skills and learn equipment operations on the job. You will work hands‐on with a modular appliance featuring turbo accessories, high‐speed buffers, sanders, and multi‐surface cleaners while providing effective customer service, sales support, light assembly, installation, and delivery. Interviews are scheduled based on meeting minimum criteria via a submission form – previous equipment experience is not required.

Key Responsibilities

• Identify and address needs to achieve optimal satisfaction
• Provide accurate, in-depth, and valid information using learned knowledge and established techniques
• Develop and maintain a knowledge base of new and evolving equipment
• Work with team leaders and management towards meeting objectives, sales goals, and quotas
• Follow company procedures, guidelines, and policies
• Build sustainable new customer relationships with integrity, trust, and compassion
• Manage and process multiple concerns simultaneously
• Provide appropriate solutions and alternatives to complaints within time limits through interactive communication
• Promote brand awareness
• Finalize agreements
• Filter qualified potential customers based on financing requirements

Required Qualifications

• Full time flexible schedule
• Able to work without close supervision
• Over 18 years of age
• Professional demeanor
• Reasonable communication abilities
• Team player with mission drive

Benefits & Perks

• Competitive incentives available for goal-oriented individuals
• Long term career opportunities based on merit-based advancements and territory availability
• Part-time openings available