Center Administration - Wildflower

Position Overview

Become a part of our caring community at CenterWell, a division of Humana, where we put health first—not just by treating illness but by caring for family, finances, and personal life goals. In this role, the Manager, Clinic/Center Administration plans and directs outpatient care services by leading a dedicated team to deliver quality patient outcomes while fostering a supportive, energetic work environment.

Key Responsibilities

• Plans and directs the work of professional and support personnel providing outpatient care in a clinical setting.
• Works within prescribed guidelines and uses independent judgment to solve problems.
• Collaborates with management and specialists to determine methods, techniques, and approaches.
• Develops and leads the implementation of staffing plans, policies, and procedures to optimize patient outcomes.
• Provides day-to-day oversight, ensuring consistency in execution and holding team members accountable for following established policies.

Required Qualifications

• Must be able to work on-site at assigned Center(s).
• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations.
• Experience in Primary Care, full-risk VBC, and a comprehensive understanding of state and federal healthcare regulations.
• Proficiency with Electronic Medical Record (EMR) or Health Information Management (HIM) systems and related software tools.
• Proven interpersonal skills to effectively interface with physicians, staff, hospital executives, and community partners.
• Current CPR certification; ability to undergo TB screening and comply with flu vaccine policy. (Associates in Florida require ACHA Level II Background clearance.)

Preferred Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field; or 5+ years of Healthcare Administration/Leadership experience in lieu of a degree.
• Basic knowledge of Population Health Strategy.
• Familiarity with Medicare and experience managing a budget of $500,000+.

Benefits & Perks

• Medical, Dental & Vision Benefits
• 401(k) Retirement Savings Plan
• Generous paid time off including company and personal holidays, volunteer time off, and paid parental/caregiver leave.
• Short-term and long-term disability, life insurance, and additional wellness opportunities.

Compensation & Work Hours

• Compensation: $71,100 - $97,800 per year
• Scheduled Weekly Hours: 40
• Eligible for a bonus incentive plan based on company and individual performance