Entry Computer Helpdesk Support Associate

Entry Level Technology Jobs10 months ago
Oak Park, IL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Do you enjoy working with computers? Are you looking for a job in the Oak Park area? We are seeking an Entry-Level Computer Support Assistant to join our IT Help Desk team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will answer users' questions, train them on basic system and computer functions, address system and user issues, and resolve these issues in a timely and professional manner. Become a vital part of our IT team and see if you are the right fit for us!

Key Responsibilities

  • Provide technical assistance and support for computer systems, hardware, and software.
  • Answer users' questions in a clear and professional manner.
  • Train users on basic system and computer functions.
  • Address system and user issues promptly.
  • Resolve technical issues in a timely and professional manner.

Required Skills

User Training
Technical Assistance
Computer Hardware
Help Desk Support
Computer Software
Troubleshooting
Problem Solving