Digital Marketing and Communications Manager

Digital Marketing and Communications Manager

Join to apply for the Digital Marketing and Communications Manager role at SafeRide Health

Digital Marketing and Communications Manager Join to apply for the Digital Marketing and Communications Manager role at SafeRide Health

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VP Marketing | Leading Brand and Growth Strategies in Healthcare that Advance Equity, Access, and Adoption

About the Role

We are seeking a driven and detail-oriented Digital Marketing and Communications Manager to lead integrated marketing campaigns across owned, earned, and paid channels. This individual should have strong experience in B2B SaaS demand generation, marketing automation, and communications (corporate communications and/or media relations), and will play a pivotal role in shaping our digital presence and thought leadership in the healthcare technology sector. The ideal candidate is both strategic and execution-focused, comfortable owning projects end-to-end, and able to collaborate across sales, product, account management, and leadership teams.

Key Responsibilities

• Execute multi-channel B2B demand generation campaigns that drive lead acquisition, nurture, and conversion.
• Own marketing automation workflows using HubSpot and Iterable. Responsibilities include segmentation, email and SMS nurture tracks, lead scoring, ongoing database hygiene maintenance, and reporting.
• Design and test landing pages, content offers, and conversion funnels aligned with the healthcare buyer journey.
• Deploy website updates on Webflow CMS and align website content with best practices centered around SEO and GEO.
• Measure and optimize campaign performance using analytics tools and dashboards. Report on KPIs and marketing attribution.

Content & Thought Leadership

• Collaborate with editorial leadership to support content development and distribution that advances SafeRide's reputation as a healthcare innovation leader, including white papers, infographics, webinars, and case studies.
• Manage social media presence across LinkedIn and other emerging platforms to amplify content and support employer brand efforts.
• Ensure all content aligns with brand, tone, and accessibility standards.

Media Relations & Communications

• Pitch and place stories with healthcare, business, and tech media outlets. Build and maintain relationships with key reporters and analysts using tools like MuckRack.
• Manage relationships with paid media outlets to support amplification, sponsorships, and lead generation.
• Maintain PR materials including press releases, media kits, executive bios, and speaking abstracts.
• Liaise with clients and industry association partners to develop co-branded marketing materials and collaborative campaigns.
• Monitor and manage digital listing platforms such as Google My Business.
• Support internal communications and executive communications as needed to align brand voice and strategic narratives.

Brand Stewardship

Collaborate with creative and design resources to maintain a cohesive visual identity across all touchpoints.

Ensure digital assets reflect SafeRide's value proposition and differentiators in healthcare access, equity, and technology.

Cross-Functional Enablement

• Partner with Sales and Account Management to align campaign strategy with pipeline goals.
• Support customer marketing initiatives including advocacy content and lifecycle campaigns.
• Assist with event communications, trade show campaigns, and digital promotion around key milestones or announcements.

Required Qualifications

• 5 to 8 years of experience in digital marketing, communications, or demand generation roles, preferably in a B2B SaaS environment.
• Proven success with marketing automation platforms such as Iterable and HubSpot, including lead nurturing and performance analytics.
• Demonstrated experience in corporate communications/PR, including securing earned media and managing placements (MuckRack preferred).
• Experience with visual design tools (e.g., Figma) and CMS platforms (e.g., Webflow).
• Track record of measurable results in campaign execution, digital growth, or communications placements.
• Excellent project management, written and verbal communication, and cross-functional collaboration skills.
• Highly organized, adaptable, and data-driven in a scaling, mission-focused environment.

Preferred Qualifications

• Strong understanding of the healthcare market landscape preferred.
• Experience with payer, provider, or care delivery models is a plus.

We offer a remote-first work environment, competitive compensation, and comprehensive benefits including:

• Full medical, dental, and vision insurance
• 401(k) with company match
• Flexible PTO and paid parental leave
• Home office equipment stipend

About SafeRide Health

SafeRide Health is a technology-powered healthcare logistics company transforming access to care through smarter non-emergency medical transportation (NEMT). We partner with the nation's largest Medicare Advantage, Medicaid, and provider programs to deliver safe, efficient, and on-demand rides using our proprietary platform and a national network of vetted transportation providers.

By combining intelligent logistics with compassionate service, SafeRide enhances the patient experience and drives better health outcomes. Backed by explosive growth—400% YoY since 2020, scaling to over $500M in revenue—we're building a category-defining business and rapidly expanding our reach. It's an incredible time to join our high-velocity team. Learn more at www.saferidehealth.com.

Seniority level

Seniority level: Mid-Senior level

Employment type

Employment type: Full-time

Job function

Job function: Marketing, Design, and Public Relations

Industries

Industries: Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Disability insurance

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Skills:

• Artificial Intelligence (AI)
• Best Practices
• Brand Marketing (Branding)
• Brand Strategy
• Business Support
• Business-to-Business (B2B)
• Campaigns
• Career Counseling
• Category Development
• Communication Skills
• Compensation and Benefits
• Content Delivery/Distribution
• Content Development
• Content Management Systems (CMS)
• Corporate Communications
• Cross-Functional
• Cryptography
• Customer Relations
• Customer Support/Service
• Demand Generation
• Detail Oriented
• Employer Brand
• Healthcare
• Healthcare Providers
• Insurance
• Journalism
• Lead Generation
• Leadership
• LinkedIn
• Logistics
• Marketing
• Marketing Automation Software
• Marketing Campaign
• Marketing Communications
• Media Placement
• Medicaid
• Medicare
• Office Equipment
• Online Marketing
• Organizational Skills
• Performance Analysis
• Performance Metrics
• Performance Tuning/Optimization
• Power Amplifier
• Presentation/Verbal Skills
• Press Releases
• Product Management
• Project/Program Management
• Promotional Programs
• Public Transport
• Public/Media/Press/Analyst Relations
• Purchasing/Procurement
• Relationship Management
• Reporting Dashboards
• Sales
• Sales Management
• Search Engine Optimization (SEO)
• Short Messaging Service (SMS)
• Social Media
• Software as a Service (SaaS)
• Supply Chain
• Team Player
• Test Design
• Thought Leadership
• Trade Shows
• Webinar
• Website Management
• White Papers

About the Company:

SafeRide Health