Administrative / Customer Service for Freight Logistics
Bold City Logistics LLC10 months ago
Jacksonville, FL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Job Title: Administrative / Customer Service – Entry Level
Location:
Jacksonville, FLThis on‐site entry level role at Logistics Worldwide gives you the opportunity to learn and grow in a rapidly expanding company. Logistics Worldwide is a progressive transportation management firm dedicated to providing superior supply chain management services and best‐in‐class technology—all while delivering exceptional customer service.
Key Responsibilities
- Track freight shipments, perform data entry, execute basic accounting practices, and resolve client issues.
- Check load statuses regarding pickup and delivery dates and times.
- Contact customers for receivable collections.
- Coordinate with carriers for load assignments.
- Maintain accurate records of all customer and carrier interactions.
- Support profitability and ensure high carrier satisfaction.
- Communicate with internal sales teams regarding all supply chain aspects.
- Develop and maintain strong carrier relationships to enhance client service.
- Answer and route incoming calls efficiently.
- Provide leadership by offering direction and support to team members.
Benefits & Perks
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Paid time off
- Wellness resources
- 401(k) matching
Required Skills
problem solving
data entry
customer service
tracking freight shipments
phone handling
relationship management
basic accounting