Entry-Level IT Helpdesk Specialist

Entry Level Technology Jobsover 1 year ago
Warren, Michigan, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? We are hiring an Entry-Level Computer Support Assistant in Warren. In this role, you will work at the Help Desk as part of our IT team, providing technical assistance and support for computer systems, hardware, and software. If you are a team player with a passion for technology, come see if you are a good fit for our team!

Key Responsibilities

  • Provide technical assistance and support related to computer systems, hardware, and software.
  • Answer users' questions regarding system and computer functions.
  • Train users on basic system and computer operations.
  • Address system and user issues in a timely and professional manner.
  • Collaborate effectively with the broader IT team to ensure quality support.

Required Skills

Team Collaboration
Technical Assistance
User Training
Customer Service
Hardware Support
Troubleshooting
Software Support
Problem Resolution