Learning Program Manager, Onboarding

Position Overview

We’re hiring a strategic, business-savvy Learning Program Manager, Onboarding to join our growing Learning + Development team at Fanatics Betting & Gaming. In this hands-on, highly collaborative role, you’ll own and evolve our bi-weekly virtual new hire orientation and partner with business leaders to design and scale onboarding programs for teams such as VIP, Trading, and Engineering. You’ll operate at the intersection of learning experience design, stakeholder consulting, and program management - ensuring new hires feel confident, connected, and capable from day one.

Key Responsibilities

• Program Ownership: Launching into Better (LIB) – Manage the end-to-end experience of our bi-weekly virtual new hire orientation including scheduling, communications, logistics, and facilitation; update orientation content based on business changes and feedback; track attendance, satisfaction, and learner feedback.
• Functional Onboarding Consulting – Partner with leads across VIP, Trading, Engineering, and more to understand onboarding needs; co-create and consult on functional onboarding plans with toolkits, role-based learning paths, and specialized onboarding for M&A integrations; drive alignment between decentralized efforts and L+D’s central strategy.
• Stakeholder Engagement – Scope onboarding and enablement requests into clear, actionable learning solutions; collaborate with SMEs, people partners, and facilitators to ensure smooth execution and strong learner outcomes.
• Enablement Design + Ops – Design and curate multi-format learning materials such as slides, job aids, facilitator guides, and eLearning; use data and feedback to assess impact and continuously improve; help shape a business-aligned, learner-focused learning brand.

Required Qualifications

• 5+ years of experience in Learning & Development, instructional design, or talent development, preferably in a consultative/client-facing role.
• Strong facilitation skills with proven experience in leading onboarding programs or new hire experiences.
• Excellent project management and communication skills, especially when coordinating with cross-functional stakeholders.
• Comfortable designing and curating content across multiple modalities (live, digital, blended).
• Experience using learning platforms (LMS/LXP) and/or AI tools to streamline content creation and delivery.
• Willingness to travel for events and meetings at various Fanatics offices.
• Thrives in an entrepreneurial, hyper-growth environment with evolving priorities and fast decision-making.

Preferred Qualifications

• Knowledge of sports betting, customer service, and/or VIP team dynamics.
• Experience working with learning platforms such as LMS or LXP.
• Background in supporting high-growth tech or service organizations.

Benefits & Perks

• Salary Range: $105,000 to $140,000 – Compensation based on job-related knowledge, skills, and experience, subject to geographical adjustments.
• Eligible for Fanatics Betting & Gaming’s annual bonus program.
• Full-time employees are eligible for Medical, Dental, Vision, 401K, and paid time off.
• Additional perks include Wellhub, Pet Insurance, Family Care Benefits, Free Shipt deliveries, plus a $700 allowance to set up your home office.
• For more information about our benefits, please visit benefitsatfanatics.com.