Gen AI Tools Engineer

Job Title

Gen AI Tools Engineer

Location

Sanjose CA

Job Type

Contract

About the Role

We are looking for a hands-on IT GenAI Tools Engineer to own the deployment, configuration, and end-user support of our AI-assisted development and productivity toolchain. You will be the internal expert and go-to resource for vibe coding tools - helping engineers, and business users get maximum value from AI pair-programming and agentic workflow platforms.

Key Responsibilities

• Tool Deployment & Administration
• Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization.
• Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools.
• Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform.
• Enablement & Adoption
• Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams.
• Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks.
• Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly.
• Integration & Automation
• Integrate AI tools with existing developer toolchains - GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams.
• Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.).
• Work with M365 Copilot extensibility (Copilot Studio, plugins, Graph connectors) to surface enterprise data in AI responses.
• Support & Troubleshooting
• Serve as Tier 2/3 support for GenAI tooling issues - diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation.
• Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations.
• Evaluate and test new tool updates, model upgrades, and beta features before broad rollout.
• Security & Compliance
• Ensure all AI tools meet company data governance standards - particularly around code not leaving the enterprise boundary.
• Maintain audit logs for AI tool usage and assist in quarterly compliance reviews.
• Stay current on Anthropic, GitHub, Microsoft, and Cursor policy changes that affect enterprise deployments.

Required Qualifications

• 3-5 years in IT engineering, developer tooling, or enterprise software administration.
• Hands-on experience with at least 3 of the 5 tools: GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot.
• Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows.
• Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD).
• Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations.
• Strong communication skills - able to explain AI concepts to both technical engineers and non-technical business users.

Preferred Qualifications

• Experience managing GitHub Enterprise or Azure DevOps at an org level.
• Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup.
• Microsoft 365 Copilot admin experience - including Copilot Studio and Graph connector configuration.
• Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools.
• Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.

Skills

• Access Control
• Administrative Skills
• Application Programming Interface (API)
• Artificial Intelligence (AI)
• Artificial Intelligence (AI) Programming Languages
• Atlassian JIRA
• Authentication
• Automation
• Best Practices
• Code Reviews
• Communication Skills
• Computer Security
• DevOps
• Ecosystems
• Enterprise Applications
• Enterprise Protection
• GitHub
• Healthcare Administration
• Help Desk
• IDE (Integrated Development Environment)
• ISO (International Organization for Standardization)
• Identify Issues
• Information Technology & Information Systems
• JavaScript
• Knowledge Base
• Leadership
• Loss Prevention
• MCP - Microsoft Certified Professional
• Machine Tool
• Metrics
• Microsoft Product Family
• Microsoft Windows Azure
• OAuth
• Onboarding
• Product Demonstration
• Product/Service Launch
• Programming Tools
• Python Programming/Scripting Language
• REST (Representational State Transfer)
• Reporting Dashboards
• Scripting (Scripting Languages)
• Security Assertion Markup Language (SAML)
• Single Sign-On (SSO)
• Software Administration
• Software as a Service (SaaS)
• Systems Administration/Management
• Test Tools
• Use Cases
• User Documentation
• Web Client Plug-ins

About the Company

Hallmark Global Solutions