Accounts Receivable Specialist – Automotive Industry

Accounts Receivable Specialist - Automotive Industry

Auto-Wares Group of Companies is seeking a dedicated Full-Time Accounts Receivable Specialist to join our A/R Collections team. Based in Grand Rapids, Michigan, Auto-Wares has been serving the automotive parts aftermarket since 1976.

Responsibilities include but are not limited to:

• Answering phones in the call queue
• Contact and work on hot list (past due accounts)
• Follow up on payment promises and commitments
• Promptly respond to help desk tickets
• Communicate with stores selling to our customers
• Identify and research specific problem accounts
• Take payments via phone (credit card and check)
• Research and resolve payment issues
• Gather information for small claims court processing
• Supply stores with necessary paperwork (invoice copies, statements, etc.)
• Process account adjustments and write-offs
• Track and document bad debt expenses and adjustments

Requirements:

• 3-5 years credit/collections experience
• Ability to adapt to change
• Dependable and punctual
• Ability to work well under pressure
• Strong customer service and communication skills
• Good organizational skills

Additional details:

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industry: Automotive