Director of Information Technology

Position Overview

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Elevate Hospitality with Innovation - Join Us as a Director of Information Technology! Ready to revolutionize the guest experience? As the Director of Information Technology at our hotel, you'll be the tech visionary leading us into the future. This isn't just a job; it's an opportunity to shape the digital landscape of hospitality. If you're passionate about cutting-edge tech solutions, thrive in a dynamic environment, and want to be at the forefront of hotel technology, apply now!

Key Responsibilities

• Strategic Tech Leadership: Spearhead the development and execution of the hotel's IT strategy.
• Infrastructure Management: Oversee the design, implementation, and maintenance of IT systems.
• Cybersecurity: Ensure robust cybersecurity measures to protect guest data and hotel assets.
• Innovation Driver: Identify and implement emerging technologies to enhance guest services.
• Team Leadership: Manage and inspire an IT team, fostering a culture of excellence.
• Vendor Relations: Collaborate with tech vendors to optimize services and solutions.
• Budget Oversight: Manage IT budgets effectively, ensuring cost-efficient operations.
• Guest Support: Provide tech support to guests, ensuring a seamless digital experience.

Required Qualifications

• Proven Experience: 5+ years in IT leadership, preferably in the hospitality industry.
• Tech Proficiency: Strong knowledge of hotel systems, PMS, POS, and emerging tech trends.
• Team Leadership: Successful track record of leading and motivating IT teams.
• Cybersecurity Acumen: Deep understanding of cybersecurity protocols and best practices.
• Strategic Thinker: Ability to align IT initiatives with overall business goals.
• Vendor Management: Experience in negotiating and managing relationships with tech vendors.
• Budget Management: Demonstrated ability to manage IT budgets effectively.
• Excellent Communication: Strong communication skills for both technical and non-technical stakeholders.

Benefits & Perks

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match