Service Desk Contractor - Inventory Specialist

Position Overview

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. In this role, you will support both Helpdesk operations and IT asset management, ensuring that technology and hardware are efficiently managed and deployed. Job Title: IT Helpdesk & Asset Management
Location: Columbus, Ohio
Salary: $30-$32hr (official rate may change)
Duration: 12mo contract to hire
Candidates must be US Citizens or GC Holders.

Key Responsibilities

• Support both Helpdesk operations and IT Asset Management functions in a hybrid environment.
• Receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records.
• Provide Tier 1 technical support for hardware, software, and network issues to end users.
• Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently.
• Assist with onboarding and offboarding tasks, including device setup and account provisioning.

Required Qualifications

• 1-3 years of experience in IT support or asset management roles.
• Familiarity with inventory systems and asset tagging processes.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Basic knowledge of Windows OS, Office 365, and common IT tools.

Benefits & Perks

• Opportunity to develop versatile IT support and asset management skills.
• Engagement with a collaborative and innovative team environment.
• Hands-on experience with inventory systems and ticketing tools like ServiceNow or Jira.
• Potential for professional growth within a supportive organization.
• Competitive pay rate aligned with industry standards.
• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k) with match
• Weekly Pay