<section>
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;">A client of Insight Global is hiring for a tier 1 help desk technician for a <strong>3 month contract with possible extensions</strong>. In this role, you will be responsible for providing tier 1 end user support for external customers. You will serve as the <strong>first line of defense</strong> for users experiencing technical difficulties and handling general IT inquiries related to both hardware and software.</p>
</section>
<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:0 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Provide tier 1 end user support for external customers</li>
    <li style="margin:8px 0;">Act as the first point of contact for resolving technical issues</li>
    <li style="margin:8px 0;">Handle general IT inquiries related to both hardware and software</li>
  </ul>
</section>

REMOTE Entry Level Help Desk Tech

Job Description

Position Overview

Key Responsibilities

Required Skills