Entry Level Customer Success / Account Manager - IT Cyber Security

Position Overview

Entry Level Customer Success / Account Manager - IT Cyber Security (27561455)
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We have a really unique opportunity for someone looking to break into the cyber security industry. This role is designed for recent college graduates to join and build out the Sales Development Department at a company that believes in growing talent from within and provides extensive training. Seize the chance to work in an exciting, challenging industry while developing your sales career.

Key Responsibilities

• Meet sales activities (KPIs): Dials, Calls, Follow-ups and Meetings.
• Manage communication cadence for your assigned customer base.
• Identify, grow, and retain existing accounts.
• Build and maintain strong relationships with customer principals and develop a working understanding of their business model and product usage.
• Leverage internal departments (support, development, services) to address customer needs with a focus on satisfaction and revenue growth.
• Use client interactions and insights to inform new features and future product developments by relaying feedback to the R&D team.
• Maintain accurate records of your daily activities within the company CRM system.

Required Qualifications

• BA/BS Degree or 1+ years’ experience in a related field.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail and the ability to prioritize.
• Ability to collaborate and provide/accept feedback effectively in a team setting.
• Comfortable working in a fast-paced environment.

Benefits & Perks

• Remote work opportunity from any major city in the USA.
• Compensation: Base salary of $40,000.00 - $60,000.00 (DOE) with an OTE of $60,000.00 - $100,000.00.
• Travel requirement of 20%.
• Remote work position – no relocation required.