Associate Lodging Manager & Marketing Specialist

Job Overview

We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution.

You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth.

What You'll Do:

• Supplier Engagement & Marketing (30%)
  • Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips.
  • Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information.
  • Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility.
  • Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders.
• Associate Lodging Manager (70%)
  • RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions.
  • Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences.
  • Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses.
  • Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue.

What We're Looking For:

• Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency
• Energized: comfortable with a fast-moving, sometimes ambiguous, environment
• Exceptional organization: project management skills
• Excellent communication: interpersonal skills across all levels of the business, multiple locations and within supplier communities
• Ability to dive into the data: synthesize key learnings in a compelling way
• Strong business: operational sense
• Confidence: opinions, good judgement, and a bias toward action
• Ability to adapt: thrive in a hyper-growth environment
• Education: Bachelor's degree in a business, economics, marketing, hospitality field or related discipline required
• Skills: GDS, Thoughtspot (or similar analytics platform), Google suite