Healthcare Operations Manager

Position Overview

Healthcare Operations Manager - Mental Health Clinic. Location: Henderson, NV. Compensation: $70,000-$80,000 annually + performance-based incentives. Lead operational performance in a fast-growing outpatient mental health clinic. This role is designed for experienced operators who thrive on structure, accountability, and data-driven improvement. Healthcare experience is not required - full training is provided. As a Healthcare Operations Manager, you'll oversee daily clinic operations while developing teams, improving workflows, and ensuring a consistent, high-quality patient experience. You'll partner closely with leadership to execute operational strategy in a high-volume environment.

Key Responsibilities

• Direct daily clinic operations, staffing plans, and workflow execution
• Lead, coach, and develop team members to meet performance expectations
• Hold teams accountable to KPIs, service standards, and operational goals
• Monitor operational metrics and use insights to drive improvements
• Ensure patients receive timely, professional, and supportive care
• Support operational changes tied to growth, efficiency, and scalability

Required Qualifications

• 3+ years of operations or people leadership experience
• Proven success managing performance metrics and improving processes
• Ability to lead teams in fast-paced, high-volume settings
• Strong organizational, communication, and decision-making skills

Preferred Qualifications

• Experience in healthcare, behavioral health, or service-based operations
• Background in hospitality, retail, call center, or multi-unit leadership
• Experience supporting organizational growth or operational change

Benefits & Perks

• Benefits: 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after first year)
• 10 paid holidays
• Advancement opportunities within a growing healthcare organization