Network Technician

Position Overview

Tuknik Government Services LLC, a Koniag Government Services company, is seeking a Network Operations Analyst to support TGS and our government customer in Baltimore, MD. The shift for this position is Tuesday through Saturday, Midnight until 8:30am. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Key Responsibilities

• Perform day-to-day operations necessary for effective hardware operation, including daily database initialization, monitoring the health of client/server equipment and data flow through Outlook/Exchange, database, storage and the PDC servers.
• Perform daily checks on overnight hardware functionality and troubleshoot as necessary.
• Provide troubleshooting to efficiently isolate workstation or server connectivity issues and hardware problems in a multiple domain environment.
• Provide problem analysis for all types of hardware within the ROCC infrastructure and coordinate activities necessary for problem resolution.
• Perform all activities necessary to resolve hardware problems. Limited travel may be required.
• Install and/or reinstall Agency approved software on multiple platform disciplines resident in the ROCC.
• Perform software application troubleshooting on all Agency-standard software.
• Coordinate day-to-day operations necessary for effective software operation and ensure prompt and appropriate problem resolution.
• Provide troubleshooting to efficiently isolate workstation or server connectivity issues and software application problems in a multiple domain environment.
• Perform all activities necessary to resolve software problems. Limited travel may be required.
• Provide support and problem resolution for Microsoft Windows server and workstation within multiple domain structures.
• Utilize Microsoft Administration utilities such as Server Manager, User Manager, and Performance Monitor to resolve issues.
• Offer suggestions for proactive problem resolution and contribute ideas for continuous improvement using network management utilities such as SMS.
• Resolve client/server issues using the TCP/IP suite of protocols (PING, TRACERT, TELNET, etc.).

Required Qualifications

• BA/BS in Computer Science, Information Services, or comparable discipline required, or demonstrated success with equivalent work experience.
• Equivalent combination of knowledge and specialized experience may be acceptable in lieu of a degree.
• Government contract may require proof of U.S. citizenship.
• Active CCNA and Network+ Certification.
• Applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• Extensive knowledge of networking concepts (DNS, DHCP, MS Exchange Email, Active Directory, HTTP, SSL, OSI Model, TCP/IP protocols, Windows Server 2012, Windows 7, Cisco IOS) and familiarity with Data Protection Manager 2012, System Center Configuration Manager (SCCM), VMware, Hyper-V, Unix systems operation, Oracle database operation, EMC and Hitachi storage array concepts.
• Experience in a large routed/switched/Ethernet network, primarily with Cisco equipment, and general Windows administration.

Benefits & Perks

• Competitive compensation
• Health, dental and vision insurance
• 401K with company matching
• Flexible spending accounts
• Paid holidays
• Three weeks paid time off