Automotive Store Manager
Job Description
Benefits
- 401(k)
- Bonus based on performance
- Paid time off
About Midas
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
Your Responsibilities
The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and the growth of existing and new business. In addition, the Store Manager owns overall operations regarding cost control, inventory management, environmental compliance, and, most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.
As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Recruit, hire, train, motivate, evaluate, schedule, and coach employees
- Deliver exceptional customer service while listening to and consulting customers
- Following up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promote shop service specials
- Lead, manage, and train team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
- Oversee all sales, accounting, and clerical functions from Service Advisors
- Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
- Maintain inventory counts
- Responsible for any inventory losses
- Overall cleanliness and organization of the facility, including environmental compliance
- Employee’s payroll; record keeping of hours and scheduling
- Updating and submitting daily sales reports to Corporate
Qualifications
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Strong POS computer and Internet skills
- Leadership ability
- Team building skills
- Ability to work a flexible schedule, including weekends, evenings, and holidays
- Valid driver’s license